Highgate Hotel Kendal

Access Statement

ACCESS STATEMENT

The Highgate Hotel is a wonderful residence with over 500 years of character and history, offering ten en-suite rooms. It was built for the first Doctor in Kendal, the eminent James Ainslie. Whilst we aim to meet the needs of all our guests the age and design of the building might have access problems for people with limited mobility. At the front of the Hotel there are 3 steps up to the door with railings on both sides and four steps at the rear door. All our guest rooms are on the first or second floor, but all the staircases are original with wide steps and low treads. Rooms are not suitable for wheelchairs

PRE-ARRIVAL

We are located on the main high street. The road can be busy mainly at rush hour but is generally quiet through the night. All rooms at the front have original wooded window shutters. The nearest shops are 1 minutes walk away (110metres)

For those travelling by car we offer a large secure free car park (illuminated at night), space for 10 cars which is accessed via Brewery Arts Centre car park.

Kendal Bus Station is 10 minutes walk away with local and national services. The nearest bus stop is 40 metres away.

Kendal has 2 local railway stations: Kendal is 20 minutes walk away. Oxenholme is approximately 1 ½ miles away and is a main station with trains running north and south. There are taxis available which we are happy to arrange.

ARRIVAL AND CAR PARKING

Check-in is available to your convenience although rooms are not usually ready until early afternoon. We will gladly help with your bags and put them in safe keeping.

PUBLIC AREAS

All public and guest areas are carpeted and continually illuminated. Free wifi throughout the hotel. Fire detectors and sounders in all rooms and public areas, along with fire doors. Your safety is paramount.

The staircase to the first floor landing has 9 steps with a handrail on the right hand side only. On this landing there are a selection of maps, information and brochures. A further 9 steps with handrail to the right hand side only takes you to the 1st floor.

We have six guest bedrooms: 4 doubles and 2 singles, all with en-suites.

The staircase to the second floor has 9 steps with a hand rails on the right hand side, this leads to a small landing overlooking the garden and carpark. Another 9 steps with hand rail on right hand side only takes you to the second floor. We have 4 guest rooms, 2 twins, 1 single and a large family room sleeping up to 4 people. All rooms are e-suite. Our hotel is centrally heated throughout and is adjustable.

DINING ROOM

Breakfast is served in the dining room located towards the front of the hotel. There are six medium size tables, one large table and 18 chairs (highchair available) which enables you to sit either on your own or with family/friends.

GUEST LOUNGE

This is situated to the right of the dining room. There is a small suite, TV and reading materials for our guests to enjoy.

BEDROOMS

The en-suites in the rooms consist of shower, WC and wash basin, white fluffy towels and complimentary toiletries. The family room has a bath.

Complimentary refreshments trays are provided as are hairdryers, TV’s and radio alarm clocks. Ironing facilities are available on request.

Our beds are made up of white linen top and bottom sheets with synthetic poly cotton duvet covers. For each person 1 synthetic pillow and one feather pillow is provided, all have padded covers. Any special requirements can be met. Extra bedding is stored wrapped in wardrobes. A Lakeland brochure is in every room containing local information.

On the back of room doors is Hotel information and instructions on the unlikely event of a fire.

OUTSIDE SPACE

To the rear of the building there is a garden with patio area, summer house and seating for guests to use. Our aim is to make sure you have a comfortable and pleasant stay. If there is anything we can do to help all you need to do is ask? Whether it be special dietary requests, refrigerated medication (below 5 c), taxis or restaurant information we will be more than happy to accommodate.

Please note this is a no-smoking Hotel and pets are not allowed, sorry.